Office Manager Resume Sample

• Professional with 9+ years of experience in office management and administrative support in global MNCs
• Proficient in resolving office challenges through innovative solutions and process improvements proven to increase efficiency and customer satisfaction
• Proven track record in managing daily office tasks including staff coordination, payroll processing, petty cash handling, budget allocation and task management
• Excellent communicator with proven ability to maintain positive, professional interpersonal relationships with all levels of management.

• Report directly to Managing Director, responsible for managing day-to-day operations and all administrative processes within the office; organize, prioritize and delegate tasks effectively to ensure all administrative work is done competently and within deadlines [This opening line perfectly summarizes the candidate’s current role and speaks about the primary responsibilities of the candidate.]
• Provide efficient and professional administrative and clerical support to colleagues and supervisors, including expense reports, domestic and international travel arrangements, calendar management and scheduling of meetings [This line demonstrates the candidate’s ability to handle a wide range of support functions and work smoothly with people from different management levels]
• Maintain equipment inventory, schedule maintenance and handle customer correspondence
• Hire and train over 15 newcomers regarding office procedures and policies; design filing systems and arrange procedures for maintaining records [It is good to include figures when it comes to recruiting and training staff so that potential employers can have a better gauge of the scale of your responsibilities.]

• Decreased office expenditures 24% by implementing needed controls on stock/supplies and standardizing ordering procedures  [Cite quantifiable metrics to support your achievements. Do, however, be aware of your company confidentiality clause.]
• Developed efficiency-enhancing workflow/process improvements that made it possible to accommodate increasing responsibilities necessitated by staff reductions [Include operations you have spearheaded and/or actively participated in, including achievements where possible, to demonstrate your ability to be proactive at work]

• Coordinated and maintained weekly attendance and annual vacation records on all employees; liaised between departments to ensure proper communications and reporting practices [Simple, clear overview of the job you previously done. Notice also how the remaining bullet points are shorter. No need to go into deep detail about previous workscopes.]
• Prepared daily, weekly, and monthly reports, as well as performed basic accounting functions including cash reconciliations and wire transfers
• Assisted with event planning, including associated travel and logistic arrangements; oversee receptionist area from greeting of visitors to responding to telephone and in-person requests for information

• Developed new filing and organizational practices, saving the company $3,000 per year in contracted labour expenses [Include career achievements to make your CV memorable. It may be hard for office managers to have concrete achievements compared to sales and marketing roles, but include metrics to substantiate your contributions where possible.]

• Bachelor of Business Administration, Swinburne University of Technology, Malaysia | 2006

• Technical Skills: Proficient in QuickBooks, Microsoft Office, Outlook Express
• Languages: English, Bahasa Melayu, and Basic Japanese
• Availability: 1 month’s notice

References available upon request